Engagement
Engaged employees are not born, but made. According to Towers Perrin Global Workforce Study and Gallup Consulting, employee disengagement is at an all time high. Only one in five (21%) employees are fully engaged on the job, and close to two out five (38%) are completely disengaged. When considering the strong connection between employee engagement and a company’s financial performance this “engagement gap” poses a serious risk for employers.
Industry leading validated assessments combined with effectively designed and implemented training will help engage your employees. This will directly lead to increased productivity, and in turn, drive superior business performance. LEEP’s assessments and programs include…
ASSESSMENT SOLUTIONSCompetitive talent trends in today’s marketplace make it crucial to have an effective way to assess, develop, and retain top talent. We have the tools that will achieve the success you’re looking for at every level of your organization…
Staff - Customer Service - Sales - Management - Executive - Teams
Want to find the right assessment tool that will engage your top talent? Contact Us or visit Online Assessments for a complete listing of LEEP’s various assessment tools.
TRAIN-THE-TRAINER & CLIENT CERTIFICATIONWe provide in-depth training and education on DISC/Behaviours and Values/Motivators, including a complete set of study materials and access to a comprehensive eLearning website to help prepare you for certification. Deliver the power of TTI Performance Systems assessments within your own company by bringing the expertise in-house.
LEADERSHIP DEVELOPMENTThe key to developing a fully engaged employee who puts 100% into creating value and success is a good leader. You can’t have engaged employees without engaged leaders who understand what's necessary to be engaged. The following aspects of an employee’s daily work experience are directly affected by a leader’s mind-set, style, and skills, which in turn are influenced by organizational context, environment, and culture:
- Working in an organization where there is a clear sense of opportunity – both for the organization and for me as an individual to engage in meaningful work
- Being clear on my focus and what is expected of me
- Feeling informed and included
- Being involved with/cooperating with coworkers
- Having a manager who takes a personal interest in me, and provides opportunities for me to develop new skills
- Having a manager who provides a positive leadership example – someone I can trust
LEEP’s leadership programs are derived from these critical employee engagement drivers.
SALES DEVELOPMENTWhether customers are inside or outside an organization, everyone is a salesperson and selling is a daily activity. Creating effective customer relationships is about communication and in order to make successful presentations, sales messages need to be received and understood by the prospect. Research has proven that all prospects are more receptive to messages delivered in their preferred manner. The most effective way to gain the commitment and cooperation of others is to “get into their world” and “blend” with their behavioural style.
LEEP will help your sales people understand, develop, and master how to “blend” their sales style with their customer’s buying style, achieving increased sales and better customer relationship management.
DEVELOPING HIGH PERFORMANCE TEAMSThe use of teams in the workplace has grown rapidly over the past three decades. An awareness of behavioural differences has an immediate impact on team communication, conflict resolution, and motivation. Most teams never achieve high performance without training in a behavioural model and commitment to using it from top leadership down.
LEEP will help you develop more effective team leaders and members, and understand the internal dynamics of teams including…
- The importance of goals, norms, cooperation, and communication
- The main challenges that teams face, such as conflict, decision making, problem solving, creativity, valuing diversity
- The organizational context of teams, including the impacts of organizational culture, rewarding teams, and team building
How individuals behave in the workplace is a major factor impacting organizational change and the achievement of business objectives. One frequently cited reason many change processes fail is the lack of behavioural focus of the individuals involved.
Our coaching model focuses on the behaviours involved in change. We apply scientifically proven behavioural change techniques, tailored to your organization’s culture. Traditional training programs are often motivational, however, don’t often lead to behavioural change and performance enhancement without the support of either an internal manager trained in coaching techniques or an external business and leadership coach.
Managers today have a long list of responsibilities that go beyond the primary task of managing a team’s performance. This reduces team focus on working toward goals. Without clear and consistent communication, employees struggle with self-management. Managing Performance Priorities is the solution to staying connected through more effective team communication.
ORGANIZATIONAL DEVELOPMENT SURVEYSThe need for accurate and timely assessments of organizational development priorities has never been more important than in today’s rapidly evolving workplace. Leaders and managers must continually evaluate customer demands, adjust service/products to meet customer expectations, assess employee achievement of organizational goals, and realign the organization for success. However, these areas continually change, presenting management with moving targets. Organizational Development Surveys Plus provides an efficient alternative to the labor-intensive survey process. LEEP can help your organization quickly identify the types of interventions required to achieve success. Examples include…
- Organizational Development Surveys – employee, customer, engagement, leadership, work environment, and more
- 360 Surveys – enables personal development and effectiveness based on valuable feedback of an individual’s performance
- T.E.A.M.S.™ Surveys – uncovers the effective and ineffective practices of a team, allowing for necessary adjustments and coaching
- Customizable Surveys & Reports
Contact us to start implementing effective engagement strategies in your organization.